Technical Advisor- Community Engagement and COVID-19 Programs

FHI 360

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology; creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We are currently seeking qualified candidates for the position of Technical Advisor – Community Engagement and COVID-19 Programs for the EpiC project in Botswana. The position will be based in Gaborone, Botswana.

EpiC Botswana Project Description

Meeting Targets and Maintaining Epidemic Control (EpiC) is a five-year global project funded by the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) and the U.S. Agency for International Development (USAID). EpiC Botswana builds on the successful investments in Key populations (KP) programming from the USAID-funded, FHI 360-led Linkages Across the Continuum of HIV Services for Key Populations Affected by HIV (LINKAGES) project which operated in Botswana from 2014 – 2020 and the Accelerating Progress in Communities program which implemented from 2019-2021 in Botswana. EpiC is dedicated to achieving and maintaining HIV epidemic control and the project provides strategic technical assistance (TA) and direct service delivery (DSD) to break through barriers to 95-95-95 and promote self-reliant management of national HIV programs by improving HIV case-finding, prevention, and treatment programming. In 2022, FHI 360 through EpiC will be building on the successes of previous programming to expand HIV case finding in the community (including through self-testing), optimize treatment initiation (same-day or fast track initiation), and support treatment continuity including through multi-month dispensing and implementing decentralized drug distribution models. EpiC will increase the uptake of PrEP and provide HIV care to survivors of gender-based violence (GBV). Additionally, EpiC will support the rollout and launch of the National Guidelines for Implementation of Integrated Community-Based Health Services through close coordination with USAID/Botswana and the Ministry of Health and Wellness. The program will target services to key (men who have sex with men, people in prison, female sex workers, transgender people, and people who inject drugs) and priority populations (including adolescent girls and young women and at-risk men) in ten districts in Botswana: Greater Gaborone, Francistown, Ngamiland, Chobe, Selibe-Phikwe, Palapye/Serowe, Boteti, Kweneng East, and South East.

For 2022, EpiC will also work to optimize vaccine roll out, support community infection prevention and control, collaborate to develop risk communication strategies to prevent and mitigate the spread of COVID-19, and strengthen the health workforce planning and management structures. EpiC will work closely with the MoHW to ensure these actions are guided by and in coordination with the national strategy and other key partners implementing COVID-19 work.

Job Summary

The Technical Advisor for Community Engagement and COVID-19 Programs is responsible for providing senior-level community-based and technical and operational advice to the Botswana Ministry of Health and Wellness (MoHW) and FHI360’s EpiC project. The successful candidate will be seconded from the EpiC to Botswana MoHW for the duration of the project and will have two distinct responsibilities:

  • Responsibility for planning, managing, coordinating, and evaluating the implementation and dissemination of the Botswana National Guidelines for Implementation of Integrated Community- Based Health Services (ICBHS) within MoHW and across the districts to ensure their adoption and implementation with the various stakeholders.
  • Provide the technical oversight for the EpiC Botswana COVID-19 programming.

Suitably qualified candidates openly living with HIV and/or who are representative of key populations affected by HIV are also actively encouraged to apply.


  • Support and coordinate the national rollout of the Integrated Community-based Health Services (ICBHS) Guidelines including the dissemination of the ICBHS working with District Health Management Teams (DHMT) and specific public and private health facilities; providing guidance with CDU/MoHW to develop, implement and monitor policy issues related to the ICBHS; and coordination of awareness and knowledge of the guidelines.
  • Coordinate capacity building initiatives for Community Development unit within MoHW and conduct operational research studies on public health issues.
  • Conducts briefings and technical meetings to keep Community Development and MoHW stakeholders informed of activities related to EpiC project implementations.
  • Serve as an advocate and communicator for the EpiC Botswana program, amplify USAID/Botswana’s HIV and COVID work with key stakeholders at MoHW, and share program results and outcomes to advance the objectives of the program, in Botswana.
  • Advocate for community initiatives to revitalize Primary Health Care in line with ICBHS guidelines
  • Conduct mentoring supervisory support visits to Districts to ensure appropriate rollout of the ICBHS
  • Provide technical support to EpiC/Botswana partners on COVID-19 activities and work closely with Community Health workers (CHWs) and nurse consultants to ensure regular, appropriate, and timely support to persons testing positive for COVID-19 and receiving care in their homes.
  • Work with the MoHW to develop and implement human resource and training to improve community-based interventions and outcomes for patients with COVID-19, and guide expanded activities in community systems, infection prevention and control (IPC), and diagnostics and laboratory systems.
  • Provide technical leadership and advice to ensure that COVID-19 program implementation adheres to appropriate technical standards and guidelines.
  • Provides support to EpiC partners in the design and implementation of COVID-19 activities.
  • Develops and maintains collaborative relationships with MoHW and USAID/Botswana and local partners as well as public and private sector providers and implementers.
  • Contribute to program quality according to FHI 360 standards including quality assurance and quality improvement initiatives.
  • Coordinate preparation, review/approvals process, and submission of materials on behalf of EpiC implementing partners for presentation at academic conferences and/or publication in peer-reviewed journals;
  • Develops scopes of work, project deliverables and monitoring and evaluation indicators and targets together with the Strategic Information team for grant and contract resource and service delivery partners as required.

Applied Knowledge & Skills

  • Ensures appropriate and timely technical support to field programs.
  • Ensures the quality of implemented technical activities and systems at all levels.
  • Conducts routine coordination with employees and consultants, on-site and in the field.
  • Strong knowledge and skills in specific technical area/function and general understanding of concepts and principles of related technical areas/functions.
  • Solid knowledge of standards for the technical area/field, operational processes and procedures, work and task flow.
  • Ability to manage own work to job and performance standards.

Problem Solving & Impact

  • Demonstrates ability to assess needs within agreed upon duties and considers course of action best to meet those needs.
  • Effectively applies knowledge of technical area to solve range of problems.
  • Demonstrates ability to develop solutions to problems that cannot be solved using existing methods or approaches.
  • Faulty decisions/ recommendations /failures to complete assignments will normally result in serious delays to assigned programs resulting in considerable expenditure of additional time, resources and funds.
  • Decisions and actions impact primarily work flow, project processes and timeframes.
  • Problems encountered are generally varied, requiring review of practices and precedents to resolve.
  • Problem solving involves evaluating and resolving discrepancies with data, analyses, processes, etc. within prescribed guidelines.
  • Policies or guidelines generally exist for most problems; others must be referred to supervisor or more senior professional.

Supervision Given/Received

  • Coordinates own work flow and sets individual priorities.
  • Works under general guidelines for completion and accuracy as determined by the supervisor.
  • Accomplishes results through lower level staff managers or through experienced staff who exercise independence in their assignments.
  • May manage a centralized functional area of activity.


  • Master’s Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field. PHD preferred.


Typical Physical Demands:

  • At least 5 years of experience in a specialized technical/medical field of study, with emphasis on policy or community health.
  • At least 5 years of experience designing and providing technical assistance in care programs in Botswana.
  • Experience with U.S. government rules and regulations and experience working in an international NGO/PVO environment desirable.
  • Demonstrated ability through previous experience leading a technical activity through evidence and data driven decision making.
  • Demonstrated ability through previous experience to establish and maintain productive working relationships with a wide network of partners and stakeholders.
  • Demonstrated ability through previous experience to liaise with senior government officials, dignitaries, executives of NGOs, FBOs, CBOs, and the for-profit business community, and senior members of the donor community.
  • Excellent communication, writing, and oral presentation skills in English.
  • Previous experience in Botswana preferred.
  • Typical office environment.
  • Ability to sit and stand for extended periods of time.
  • Ability to lift 5-50 lbs.

Technology To Be Used

  • Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements

  • 10% – 25%

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package , professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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Gaborone, South-East, Botswana