Salesforce Administrator

Enverus


Description

Salesforce Administrator

Enverus delivers business-critical insights to oil and gas industries through a state-of-the-art SaaS platform built on industry-leading data and energy analytics. Our solutions deliver value across the upstream and downstream supply chain empowering exploration and production (E&P), oilfield services, midstream, and financial services companies to be more proactive, efficient, and competitive. As a critical component of energy customers’ strategy, Enverus offers a suite of products and services that provide the predictive tools and technology needed to drive exploration decisions, evaluate rapidly evolving opportunities, and achieve better, faster results. More details visit www.enverus.com

Performance Objectives

  • Strong Salesforce certified administration, configuration, reporting and user management skills
  • Handle basic Salesforce.com administration tasks including user management, access management, profile and permission sets management, data extracts, uploads, inserts, data backups, sandbox refresh.
  • Maintain and manage SFDC security including roles, profiles, sharing rules, enhance and create workflows, groups, functions, and configurations within the Salesforce.com environments
  • Create, customize, and maintain reports and dashboards based on end user needs.
  • Work with our development team to test fixes and enhancements to Salesforce org and to assist with rollout to our production environment.
  • Adept in performing detailed analysis of business and technical requirements and document
  • Keen on understanding the key problem and gather requirements to tackle the issue
  • Provide first-level support to the end-users, including logging issues, identification, and resolution/escalation
  • Manage ongoing support requests and administrative needs of users
  • Manage system changes without interruption to the user
  • Work cross-functionally to maintain and improve upon CRM integrations with different systems to support business processes
  • Ability to effectively communicate across departments to define problems and work out solutions with the team members
  • Keep up to date on new Salesforce features and functionality
  • Ability to prioritize tasks, identify trends and manage escalations with appropriate status updates and communications with stakeholders.
READ:   Technical Program Manager

Competitive Candidate Profile

  • Should be a certified salesforce administrator
  • Detail oriented is a must
  • Strong focus on process control
  • Solid quantitative skills
  • Intermediate Excel Skills (one year of practical Excel experience required)
  • Knowledge in CPQ – Configure Price Quote
  • Should be ready to work in UK/US shift hours
  • Excellent oral and written English skill

Relevant Experience: 2 – 4 years

Should be ready to work in night shift

  • Seniority level


    Entry level

  • Employment type


    Full-time

  • Job function


    Information Technology

  • Industries


    Information Technology and Services, Computer Software, and Financial Services


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