Restaurant General Manager

sbe Lifestyle Hospitality

Job Purpose:

Under the guidance of the Director of Food and Beverage, the Restaurant General Manager for Carna Baha Mar will perform all duties and is responsible for coordinating and supervising all aspects of venue operations while maintaining a profitable operation and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Duties & Functions:

·      Must love and support their TEAM!

·      Must love and take care of guests!

·      Must say “Yes” and “Thank you” often!

·      Ensure that all operational systems and procedures are effective, efficient and in place for the operation of the venue

·      Ensures that these systems and procedures are consistently applied throughout the venue by each employee

·      Oversees and directs the seamless running of day-to-day operations

·      Supports the delivery of outstanding customer service while ensuring that all financial and statutory requirements are met

·      Is actively involved in the selection, development/performance and separation of all venue employees

·      Manages/develops all areas of managerial and professional aspects

·      In cooperation with Director of Nightlife Operations and/or Vice President of Nightlife, develops and implements strategy for operational management and development, meeting agreed organizational performance plans within agreed budgets and timeframes

·      Manages and controls department expenditure, staying within agreed budgets and being cognizant of P/L for venue

·      Communicates on a regular basis with Hotel leadership regarding venue performance and operations

·      Ensures that department and employees are maintaining and attempting to exceed their agreed level of operating performance at all times

READ:   CCB Janitor and General Maintenance

·      Ensures maintenance and cleanliness of outlets with specific focus on departmental SNHD food standards, OSHA, Fire & Life Safety Regulations.

·      Posts all bids, memos and schedules in a timely manner or manages those who do ensuring that they are posted in the above mentioned manner

·      Maintains employee morale, addressing any and all issues with care and efficiency


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

·      Bachelor’s Degree preferred. High School Diploma or equivalent required

·      Minimum of five (5+) years of luxury Restaurant/Nightclub Management experience.

·      Strong knowledge of commonly-used concepts, practices and procedures in a restaurant/nightclub is required

·      Proven ability to accurately calculate P/L, handle money and implement spending changes is required

·      Must have flexibility and be adaptable to all types of changes

·      Previous experience recruiting, developing and managing multiple types of personalities is required

·      Proven team leader with a high level of energy and motivation with a proven track record of living the company’s values

·      An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred

·      Enter and locate work related information using computers and/or point of sale systems

·      Ability to spend extended lengths of time viewing a computer screen

·      Possess a gracious, friendly, and fun demeanor

·      Ability to multitask, work in a fast-paced environment and have a high level attention to detail

·      Maintain positive and productive working relationships with other employees and departments

READ:   Campaign Go To Market Manager

·      Ability to work independently and to partner with others to promote an environment of teamwork

·      Must be able to stand or walk a minimum eight-hour shift.

·      Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.

·      Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.

·      Must have excellent communication skills and be able to read, write, speak and understand English.

·      Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

  • Seniority level

    Not Applicable

  • Employment type


  • Job function


  • Industries

    Hospitality, Food & Beverages, and Restaurants