Process Analyst – LATAM Based


Job Description

We’re looking for a detailed Process Analyst to understand all the processes of the company, implement continuous improvement actions and ensure adherence to them for our fast-growing shapewear online store, Shapermint.

We are looking for dynamic, dedicated and committed individuals with a strong desire to grow, that can drive the brand forward on its truly exciting journey.

About Trafilea

Trafilea is a global company that builds communities and transformative brands. We own the brands and take care of the entire customer journey, to deliver wow-worthy experiences that influence and empower millions of people globally.

Our culture is fast-paced and dynamic. We are data-driven enthusiasts, passionate about marketing, exponential technologies and innovation.

We have over 150 employees working around the world, connected by the same purpose and core values. Our support for this new way of working has led to being featured in Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.


Shapermint, Trafilea’s largest brand, is a shapewear-exclusive, online retailer offering curated styles from top-rated brands. We’ve grown the brand to 1+ million customers in the first 9 months and are aiming to build one of the biggest communities on body positivity, self-love & confidence. Our main purpose is to empower women across the world.

We are looking for dynamic, dedicated and committed individuals with a strong desire to grow, that can drive the brand forward on its truly exciting journey.

Key Responsibilities

  • Passionate about analyzing businesses processes, process optimization and digitalization.
  • Engages directly and proactively with business areas to understand business objectives and main issues.
  • Proactively seeks and recommends solutions to the challenges of the business areas thinking in a scalable way
  • Define kpis and points of control for the process
  • Generate and maintain process flowcharts and documentation, available for the companies areas
  • Monitors and ensures adherence to established processes
  • Analyze requirements to solve complex business problems through technologies and systems. Research and development of new technological tools
  • Define metrics to evaluate the performance of the processes and the impact of the improvements implemented in the projects
  • Negotiate and mediate with the business area to align action plans
  • Assists the business areas in implementing best practices for organization, delegation, decision making and team structure to improve efficiency
READ:   Technical Sourcer


  • 2 to 3 years of experience as a business process analyst or similar role.
  • Excellent written and verbal communications skills
  • Excellent negotiation skills
  • Strong experience analyzing and improving cross functional business processes
  • Proactivity in taking ownership of projects and issues
  • Capability to manage several projects, areas and stakeholders
  • Experience creating process flows and documentation
  • Experience defining KPIs and Dashboards
  • Fast paced execution and delivery
  • Knowledge on Agile methodologies, Six Sigma, Lean, BPM, Project Management, Design thinking and Digital transformation desired


  • Live Where You Want: Proximity doesn’t influence productivity. As a global distributed team, you can live and work wherever you want.
  • Up Your Game: We love to see our people growing fast. We budget for it! Think courses, conferences, events.
  • Paid vacation
  • Competitive salary
  • Get paid for exercising and meditating!

  • Nivel de antigüedad

    Sin experiencia

  • Tipo de empleo

    Jornada completa

  • Función laboral

    Gestión y Manufactura

  • Sectores

    Marketing y publicidad, Software y Internet

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