Facilities Coordinator cum Experience Ambassador


What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know, because we make your ambitions our business.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours.

What This Opportunity Involves-

The Concierge/Experience Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guests. As the first point of contact at the Concierge they are responsible for welcoming employees and visitors with genuine hospitality and thoughtful services. The Concierge/Experience Ambassador will maintain smooth operations by providing client, visitor, and administrative support, and execution of duties to the highest standards.

Here’s a snapshot of what will keep you busy-

  • Meet and greet clients and guide through the sign in process
  • Liaise with facilities to ensure support for after-hours functions
  • Ensure conference rooms are cleared promptly and kept in a pristine condition and room set-ups are in place for training, meetings, etc.
  • Assist the Guest Experience Lead with general admin tasks on reception
  • Collect and/or receive courier deliveries, receipting in register and contacting relevant staff
  • Handle internal & external calls and correspondence
  • Work alongside the PA’s to manage events for the Auckland office, as well as liaising with Wellington Concierge for NZ wide events
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Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for-

You’ll ideally have experience within a professional environment and bring your strong Customer Service to JLL.

You will be willing to learn and have a ‘can do’ attitude in your approach to take on responsibilities. You will be well-presented and well-spoken, and easily build good rapport with stakeholders of all levels.

You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards.

What can you expect from us?

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…

Apply today quoting SVREQ164584

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

  • Seniority level

    Entry level

  • Employment type


  • Job function

    Management and Manufacturing

  • Industries

    Commercial Real Estate