Customer Support Specialist (Alabang) – can start asap

Lennor Metier Consulting Asia

Lennor Metier is hiring for a highly diligent Customer Support Specialist with experience working in a BPO setting, to join a global outsourcing and technology company.

What To Expect From The Role

  • Acts as a bridge between sales, innovations, delivery, support, and customers
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Providing information about alternative products and services
  • Recording account information, starting new accounts, and maintaining accounts by updating information as needed
  • Answering phone calls and transferring them to appropriate departments based on their inquiries
  • Clarifying the customer’s complaint after verifying its legitimacy in order to resolve product or service issues
  • Ascertaining the nature of a customer’s problem, explaining the best solution, and ensuring that it is handled in accordance with the company’s guidelines and policies
  • Contribute to team effort by accomplishing related results as needed


  • At least 6 months of experience preferably in a BPO setting
  • Open to High School graduate and can start asap
  • Can report onsite (Alabang)
  • Amenable to work in a shifting schedule
  • Candidate must have NBI Clearance, Proof of education, Proof of employment
  • Excellent communication and presentation skills

Location: Alabang

Setup: amenable to work Onsite

Shift: Shifting Schedule

Salary: Competitive

If you are passionate about this job, we’d love to hear from you!

Lennor is a talent partner for some of the most desired companies and next-generation enterprises looking to fill top talent across creative, digital, engineering, and technology domains. We look forward to helping you land your next career opportunity and achieving your goals!

  • Antas ng seniority


  • Uri ng trabaho


  • Function sa trabaho

    Customer Service, Information Technology

  • Mga Industriya

    Outsourcing/Offshoring, Information Services, Information Technology and Services


Por favor, para apuntarte a este trabajo visita

Related Jobs
  • Full Time

    Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an emplo
  • Toptal
    Full Time
    Sekondi-Takoradi, Western, Ghana

    Design your full-time freelance career as a developer with Toptal.Freelance work is defining developer careers in exciting new ways. If you’re passionate about rapidly growing your career by working with leading Fortune 500 brands and in
  • Toptal
    Granada, Granada, Nicaragua

    Design your lifestyle as a top freelance developer, with the freedom to work however, wherever, on your terms.Freelance work is defining the careers of today's developers in exciting new ways. If you're passionate about working flexibly wi
  • Accenture in South Africa
    Full Time
    Woodmead, Gauteng, South Africa

    At Fjord, service design is at the heart of our design process. Our Service Designers are a diverse and passionate team of strategic, empathetic thinkers who envision and craft services based on deep understanding of customer needs.The Ser
READ:   Back Office Billing
Guías Online