Creditors Clerk

BitCo Telecoms

The purpose of a creditors clerk is being able to take phone calls and answer billing questions from residential and business customers. They also advise those with delinquent accounts on required actions. They are also accountable to keep records of dates for all transactions, prepare invoices for customers and maintain database records of all payments.

Essential Duties and Responsibilities


Maintain the creditors ticket centre

  • Allocating tickets
  • Saving invoices and statements to the relevant folders
  • Close tickets where invoices and statements have been saved

Purchase orders

  • Confirm cost allocation
  • Creating & sending out PO’s


  • Checking for PO’s
  • Obtaining an understanding of the costs
  • Getting approvals from Department heads
  • Confirm cost allocations
  • Investigate cost variances
  • Liaising with interconnect on new/missing billing to verify new contracts/cancellations
  • Requesting tax invoices if proforma sent or paid on proforma
  • Requesting supplier billing in excel format

Process invoices & reconcile

  • Prepare invoice imports
  • Requesting supplier statements
  • Prepare vendor recon
  • Liaising with suppliers/relevant department regarding queries and reconciling items


  • Prepare payment file
  • Link invoices, statements, and approvals
  • Send remittances and proof of payments to suppliers


  • Tasks & Duties as per management/supervisor’s request
  • Maintaining of supplier age, allocations to be done accurately.
  • Completions of tasks within deadlines, payments and month end close.
  • Employment type