Corporate Investigations & Quality Assurance Associate

Famguard Corporation Ltd

Job Summary:

This role is responsible for assisting with on-going assessments of the exposure of the FamGuard Group to reduced profitability and reputational damage due to the lack of proper procedures and controls; lack of compliance with the Company’s mandated policy guidelines; fraudulent or careless activities (internal and/or external) and to assist in recommending policies and procedures to mitigate against these risks.

Key Responsibilities:

  • Performs and supports workplace investigations and ensures mitigation
  • Liaises with management to ensure development and completion of corrective action plans for remediation of issues to minimize risk of recurrence in impacted business/operational staff
  • Prepares reports and related analyses within agreed timelines for all areas of responsibility
  • Liaises with management to make recommendations to assist senior leaders in improving internal controls
  • Enhances, tracks, and reports on key loss prevention goals and metrics to ensure effective execution and profit improvement
  • Assists with the planning and execution of loss prevention initiatives
  • Partners with the Internal Audit Unit as instructed on compliance, risk and fraud related matters
  • Assists with the maintenance and updating of the Fraud and Whistleblower Policies and Code of Business Conduct and Ethics, as needed, and provides oversight for all internal and external fraud related matters impacting the Group

Knowledge & Skills:

  • Associate degree in a relevant field or acceptable certifications
  • 3 years quality assurance and/or investigations experience
  • Professional credentials in loss prevention and fraud investigation preferred
  • Ability to work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
  • A self-starter and team player who works collaboratively with colleagues across the organization, building credibility with business partners through professional advice and communication
  • Superior communications, report writing, and presentation skills necessary including, but not limited to, strong interviewing, interpersonal, analytical skills, and experience in researching and interpreting data, and ability to write cogent and concise reports
  • Strong critical thinking, problem solving, and innovation skills
  • Strong ability to receive assignments in the form of objectives and determine how to use resources to meet schedules and goals
  • Must exhibit high level of confidentiality and a strong propensity for accuracy
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