Associate IT Analyst II Business Systems

Emerson Automation Solutions



Department: None
Description

This role is responsible for the following:

  • Provide daily product configuration setup support for multiple models in all applicable databases
  • Maintenance of global Configurators (Oracle Configurator Developer, Toolkit, JDE) including the programming of product data and global product configuration rules in multiple HUB business systems
  • Conduct troubleshooting of database configuration and software solutions
  • Responsible for multiple products within multiple databases
  • Design high quality and timely Assemble to Order (ATO) Model Databases structures (Items, Rules, Bills of Material (BOM), User Interface, Import, Batch Validation)
  • Provide additional NPD/Sustaining support for Product Configuration Solutions team

Duty 1: System Support and Maintenance

  • Updates business system related to products – item creation, enabling of parts to orgs(hubs), item attributes, categories, templates.
  • Updates import tools to apply changes related to business system – item create/update, category updater, for specific hub/subs (Single Instance projects).
  • Report issues on responsibility to immediate supervisor.
  • Troubleshoots business systems issues and relays them to other world areas and IT
  • Analyses and conducts basic troubleshoot Product Configuration issues related to specific product and business systems
  • Conducts Quality Assurance analysis of database changes related to Book, Build and Ship requests
  • Reviews and analyses product requirements/change request and seeks clarification as needed
  • Analyses customer related issues (general inquiries) – Identify and Provide solution; Validate Resolution.
  • Creates/updates model structure based on product specifications in applicable business systems globally
  • Gathers approval and validates completeness of the requirements
  • Translates design requirements to conform with database logic standard for Book, Build and Ship – New specials logic

Duty 2: System Documentation

  • Generates CRM reports related to daily support requests (i.e. Open tasks report)
  • Creates, monitors, prioritizes and updates CRM requests
  • Documents new features /updates of business systems and changes related to product family support (Book, build and ship
  • Updates Daily Support work instructions for updated or new processes

Duty 3: Project Support

  • Informs the project lead on changes
  • Participates in projects related to Configurator/ Digital Customer Application tasks by loading, testing and analyzing results – software testing for Instrument Advisor, load parts(buyout), system migration tests.
  • Creates model strings/test cases to validate configurator rules to be used for Manufacturing Verification Test.

Education:

  • Bachelor’s degree or equivalent (Computer Science, Computer Engineering, Information Technology, Information Systems or similar) or Any Engineering degree with Programming courses in the curriculum

Job Related Experience:

  • Fresh Graduate

Specific Knowledge:

  • Knowledge in Microsoft Office tools (MS Word, Excel, PowerPoint)

Skills:

  • Written and oral English skills in a technical environment
  • Analytical skills and aptitude for logical thinking
  • IT & computing skills
  • Ability to manage and prioritize multiple tasks
  • Ability to follow detailed workflow and instructions
  • Ability to work independently with minimal supervision
  • Ability to handle a variety of assignments
  • Ability to participate in a team environment

Primary Location

Philippines-National Capital Region-Quezon City

Job Function

Information Technology

Date

Aug 13, 2021, 7:25:28 AM

  • Antas ng seniority


    Entry level

  • Uri ng trabaho


    Full-time

  • Function sa trabaho


    Information Technology

  • Mga Industriya


    Electrical/Electronic Manufacturing, Oil & Energy, Industrial Automation


Apply

Por favor, para solicitar este trabajo visita ph.linkedin.com.

READ:   Guest Experience Specialist (Sales Associate)